We aim to consider customers more as partners than as mere buyers of our solutions.
We establish long-lasting relationships (customer turnover rate of less than 3%) and settle a flexible collaborative approach. We give them the freedom to choose the level of involvement in the implementation workflow of their projects. Once methodologies are actively shared, it’s possible to achieve different service configurations on a per-study basis to balance activity peaks, budgets and/or prioritize mission-critical projects.
At the 2 ends we have:
- Tactical in-sourcing rather than out-sourcing. Perform in-house as much as you can. Leverage the efficiency that you gain from the complete control over the configuration process.
- Gain Flexibility with the freedom of defining the desired level of in-sourcing on a per-study basis.
ACTide® flexible workflow gives your project-managers unlimited freedom to design and configure your eCRF. It helps create validation rules, manage users and sites. You can define and set normal ranges for laboratory data, preview your draft at any time to have a working environment to show to your customers.
Intermediate Tactical Choices
Rely on the ACTide® Team for complex or critical tasks and use your staff for the rest. You decide the balance between internal and external effort to match your budget requirements and your production pipeline
Full Service by Nubilaria
Fully delegate to the experienced ACTide® Team staff the task of building and validating your eCRF and see the magic happen. Focus your team on your core duties and tasks and let the ACTide® Team to complete your eCRF fully compliant with project requirements.